Galvanon Adds Three MediKiosk™ Way Finding Software Solution Customers
Hospital kiosks will provide new customers unequaled patient self-service capabilities.
Maitland, FL (PRWEB via PR Web
Direct) February 2, 2005 -- Galvanon, the patient experience company,
today announced the future placement of hospital kiosks in three
quality healthcare institutions across the nation. John C. Lincoln Health
Network (Phoenix, Ariz.), Methodist Hospital of Southern California (Arcadia,
Calif.) and Riverside Regional Medical Center (Newport News, Va.) have selected
the MediKiosk™ Enterprise Way Finding software solution as part of their
system-wide initiatives to improve satisfaction and enhance the patient
experience.
“We chose Galvanon because their technology provides us with
a strategic roadmap for providing the best possible experience for all of the
individuals that use our facilities, including patients, their families and
their friends, both now and in the future,” said Robert Israel, chief
information officer at John C. Lincoln Health Network. “Our organization
understands the value of building long-term relationships with our customers,
and the added convenience that this technology provides puts us one step closer
to achieving this goal.”
Powered by Galvanon’s state-of-the-art software,
the self-service hospital kiosks will allow visitors to view and
print directions to locations within the hospital’s multiple facilities. This
information can also be accessed on PCs by volunteers and staff to print
easy-to-read directions. When the kiosks are not providing directions, they can
be used to communicate the organization’s key messages and other
content.
“By teaming with Galvanon, we’re
introducing the next generation of care to our community,” said Kelly Linden,
vice president of Methodist Hospital of Southern California. “In a competitive
market like ours, having state-of-the-art equipment and world-class physicians
is critical, but not always enough. We believe the next generation of care will
require us to extend beyond the traditional boundaries of hospital services.
Galvanon allows us to deliver the type of patient experience that will truly
differentiate us in the local marketplace.”
Galvanon’s MediKiosk
Enterprise Way Finding solution is part of a comprehensive suite of products
that allows hospitals and clinics to provide patient self-service capabilities
such as check-in, on-line BillPay and pre-registration via the Web.
“We
are pleased to add these health systems to our growing list of clients,” said
Chakri Toleti, president of Galvanon. “Our self-service solutions are a perfect
complement to their existing patient satisfaction initiatives.”
About
Galvanon, Inc.
Galvanon helps healthcare organizations enhance the patient
experience at home, in the hospital and in the physician’s office through
innovative solutions such as hospital kiosks, Web self-service applications,
software and technology that streamlines everyday interactions and improves
patient flow through the healthcare process. For more information, visit www.galvanon.com/healthcare.
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Cathi Hilpert
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Source : http://www.prweb.com/releases/2005/2/prweb204727.htm