DSC Expands Emergency Broadcast and Voice Broadcasting Network
Database Systems Corp. (DSC) has expanded its emergency calling capacity by opening a new call facility in California. Additionally DSC has finalized an agreement for additional telecom resources. This provides much greater capacity and also ensures both redundancy and security for its emergency broadcast clients and subscribers.
Phoenix, AZ (PRWEB) March 7, 2005 -- Database Systems Corp. (DSC) has
completed a major expansion of its emergency notification network. Information
about our emergency network can be viewed at our www.911broadcast.com
webpage. DSC has opened a new call facility in California to handle expanded
message capacity that will augment its Phoenix call center. In addition, DSC has
completed contracting and finalized testing with a major communications company
to provide high volume emergency and commercial calls.
With these
additions, DSC can now provide nearly 200,000 calls per hour, with emergency
broadcast messages given highest priority. The multiple centers also provide
redundant facilities for backup and security.
DSC provides emergency
notification services for communities and organizations that need to send phone
messages to its members. DSC has developed an emergency command and control
system that manages emergency notification phone campaigns by distributing calls
over a network of phone systems. This network control system intelligently
routes phone calls based upon phone system capacity and availability to achieve
the maximum rate of community notification.
Known as 911Broadcast, this
emergency notification service is completely automated. Subscribers to this
service can manage their own phone lists and messages. Graphical mapping systems
are available to assist subscribers in selecting the members of a community to
be called. Emergency phone messages can be recorded by phone and activated by
touchphone responses. The alert process can also be activated from the internet
or from a networked PC. Subscribers likewise can have emergency messages
initiated automatically from their own computer using XML messaging to our
center.
An emergency message may be a simple recorded phone message, an
email, fax, or pager alert. Text messages can be automatically translated to
speech using text to speech converters. TDD and TTY Messages can be sent to
special phone devices for the hearing impaired. With phone messages, the called
individual can be connected to an operator or agent if necessary.
911Broadcast service requires no purchase or maintenance of equipment by
subscribers. Subscriptions require a setup and monthly fee plus a usage charge.
Emergency broadcast phone systems can likewise be purchased. Further information
regarding this service and product can be found at www.911broadcast.com
About Database Systems Corp.
DSC was founded in 1978 and provides products and services for the call
center industry. Products include business phone systems, computer telephony
products and CRM application software. Further information about DSC can be
found at our website - www.databasesystemscorp.com. EasyIVR is our service division
and provides call answering services and voice message broadcasting. This
service is fully described at our www.easyivr.com website. For our emergency broadcasting
service, visit www.911broadcast.com.
# # #
Source : http://www.prweb.com/releases/2005/3/prweb211551.htm